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Cancellation Policy
Membership Cancellation Policy

You may cancel your membership at any time. To cancel your membership, please give Grace Medical Aesthetics a one week written notice to billing@gracemedicalaesthetics.comOur billing department will confirm cancellation with you. No other forms of cancellation will be considered.

All memberships require a 4 month commitment of recurrent automated charges before cancellation is eligible. The payment made for the treatment on the day you sign up is given at a discounted rate as a courtesy. Recurring membership charges begin on the 1st of the following month. If you cancel prior to your 4th recurrent automated charge, you will be billed for the difference in charges and no refunds will be given.

Memberships are nontransferable. Funds within your membership bank can only be used for services within that membership (example: Laser Hair Removal monies cannot be used towards Injectables). Though members can cancel at any time, effective February 1st, 2018, all unused membership payments will be given as Grace Medical Aesthetics credit upon membership cancellation. No refunds will be issued at any time.

Appointment Cancellation, Rescheduling, + Late Policy

Due to the high demand of appointments, a credit card hold is required for ALL consultations and appointments in all of our offices. A cancellation without 48 hour notice or a no-show will result in a $50 charge to your credit card. You may call, text, or email to cancel. Not "confirming" your appointment through your appointment reminder prompt will not be considered a cancellation.

Grace Medical Aesthetics reserves the right to refuse appointments to those who no-show for three or more appointments.

If you are late to your appointment, Grace Medical Aesthetics reserves the right to reschedule your appointment. 

All clients treated by an RN need medical approval and oversight by an MD, PA, or APRN prior to initial medical treatment. While the state of New York allows for protocoled guidance and telemedicine, the state of Connecticut mandates an IN-PERSON evaluation of patients prior to medical aesthetic treatments. Please be aware that we may need to reschedule your appointment to comply with this protocol.

Pricing Policy

Please be advised, per the state of Connecticut, all "Cosmetic Medical Procedures" are subject to sales tax. In order to be compliant, Grace Medical Aesthetics will be charging a $20.00 Practitioner Fee on all injectable appointments to which sales tax will be charged.

New York State tax is applied to all New York State transactions for all services performed and products purchased.

Return & Refund Policy
Return + Refund Policy

Skincare products may be returned for credit to Grace Medical Aesthetics within 14 days of purchase so long as they are unused and unopened. Open and/or used products will not be accepted as a return or for Grace Medical Aesthetics credit at any time.

Though members can cancel at any time, effective February 1st, 2018, all unused membership payments will be given as Grace Medical Aesthetics credit upon membership cancellation. No refunds will be issued at any time. 


Grace Medical Aesthetics is reputable for complete customer satisfaction for completed treatments. Unless otherwise noted, testimonials provided for Grace Medical Aesthetics are clients of Grace Medical Aesthetics who have undergone complete treatment(s). However, results may vary per client. No treatment is promised to provide permanent results. A guarantee is neither provided nor implied.


Results may vary based on individual client’s health, including diet and exercise, as well as compliance with treatment program(s). The results described in before and after photos or testimonials may vary from with each individual client. With CoolSculpting results or treatment descriptions referencing “losing an inch” or “losing inches” or similar statements, refer to a combined total of inches lost from hips, thighs, and waist.


All information contained on Grace Medical Aesthetics, Grace Medical Aesthetic social media accounts, promotions, and advertisements of Grace Medical Aesthetics are intended for informational purposes only. It is not meant to address, prevent, treat, diagnose, or cure any health problem. It is not meant to replace information from a medical, health, or fitness professional. Consult a qualified medical professional regarding your health and well-being.

No action should be taken based solely on the information, or content of this site, nor social media accounts, promotions, advertisements of Grace Medical Aesthetics.


Grace Medical Aesthetics believes the information provided on this site to be accurate, based on the best judgement of this site’s authors, however, readers are responsible for consulting a qualified medical professional on the opinions expressed on this site.


Information on health is rapidly evolving, hence some information found on this site might be out dated or inaccurate based on newly revealed studies and research that the authors of this site are unaware of.


We do not assume any liability for the information or opinions contained on this site, be it direct, indirect, special, exemplary, consequential, or otherwise.

Grace Medical Aesthetics is not liable or responsible for any advice, diagnosis, course of treatment, or any other information, products, or service that readers obtain through this site.


Call 911 or your doctor in the event of an emergency. Do not refer to this website in the event of a medical emergency. Reliance on any information on this site is done at your own risk.


This website may contain health or medical related content or materials that you may find offensive or sexually explicit or otherwise offensive.

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