Privacy Policy

Effective Date: September 4th, 2026
Last Updated: September 4th, 2026

Grace Medical Aesthetics (“Grace Medical Aesthetics,” “Grace,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit www.gracemedicalaesthetics.com, submit information through our website, interact with our online services, or otherwise communicate with us through the website. This Privacy Policy applies to information collected through our public-facing website. Information maintained in separate clinical, patient, appointment, payment, or other systems may be subject to additional privacy practices and requirements.

Information We Collect

Information You Provide to Us

We may collect personal information that you voluntarily provide, including:

Name
Email address
Telephone number
Appointment or consultation requests
Location or service preferences
Communications you send to us
Information submitted when signing up for promotions, newsletters, memberships, or other services
Transaction or payment-related information where applicable

Please do not submit detailed medical histories, diagnoses, medication information, photographs of medical conditions, or other sensitive medical information through general website contact forms unless specifically requested through an appropriate secure method. If you voluntarily provide information that reveals health, treatment, or other sensitive information, we will use that information only for appropriate business or service-related purposes and will obtain consent where required by applicable law.

Information Collected Automatically

When you visit our website, certain information may be collected automatically through cookies and similar technologies, including:

IP address
Browser and device type
Operating system
Pages viewed
Links clicked
Referring website
Approximate geographic location
Date and time of website activity
Interaction with website features
Advertising or analytics identifiers

We may use this information to operate and improve our website, understand website traffic, measure marketing effectiveness, maintain security, and provide a better user experience.

How We Use Personal Information

We may use personal information to:

Respond to inquiries
Schedule or assist with appointments
Provide information about treatments and services
Communicate with current and prospective clients
Administer memberships, promotions, or other programs
Process transactions
Provide customer service
Maintain and improve our website
Analyze website usage and performance
Protect against fraud, misuse, or security threats
Comply with legal and regulatory obligations
Send marketing communications where permitted by law and consistent with your communication preferences

We may also use information for other purposes disclosed to you when the information is collected or with your consent.

Cookies and Tracking Technologies

Grace Medical Aesthetics and certain third-party service providers may use cookies, pixels, tags, analytics tools, and similar technologies. These technologies may be used for purposes including:

Essential website functionality
Remembering preferences
Website analytics
Measuring website performance
Understanding how visitors use our website
Advertising and marketing measurement

Where required, you may manage non-essential cookies through the cookie consent or privacy settings available on our website. Depending on your location and applicable law, certain uses of advertising or analytics technologies may be considered targeted advertising, sharing, or a “sale” of personal information even when no money is exchanged. We do not sell personal information in exchange for money. Where required by law, you may opt out of covered targeted advertising, sales, or sharing through the privacy choices provided on our website.

How We Share Information

We may disclose personal information to service providers that perform services on our behalf, such as:

Website hosting and technology providers
Appointment and scheduling platforms
Payment processors
Email and communications providers
Analytics providers
Advertising and marketing platforms
E-commerce providers
Customer-service providers
Professional advisors, such as attorneys and accountants
Security and fraud-prevention providers

These providers may process information as necessary to perform services for us. We may also disclose information when reasonably necessary to comply with law, respond to lawful requests, protect the rights or safety of Grace Medical Aesthetics or others, investigate fraud or security concerns, or enforce our policies. Information may also be transferred as part of a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction, subject to applicable law.

Third-Party Websites and Services

Our website contains links to third-party websites and services, including services used for appointment scheduling, shopping, gift cards, reviews, financing, social media, and other functions. When you leave the Grace Medical Aesthetics website, the privacy practices of the third party you visit may apply. We encourage you to review the privacy policies of third-party websites before submitting personal information to them.

Consumer Privacy Rights

Depending on where you live and applicable law, you may have rights concerning your personal information, including the right to:

Request access to personal information we maintain about you
Request correction of inaccurate information
Request deletion of certain personal information
Request a portable copy of certain information
Opt out of certain targeted advertising or sales of personal information
Withdraw consent for certain processing where processing is based on consent
Obtain information about certain third parties to which personal information has been disclosed where required by law
Appeal a decision regarding a privacy-rights request where applicable

We will not discriminate against you for exercising a privacy right provided by applicable law. To submit a privacy request, contact us at:

Grace Medical Aesthetics

800 Main St S, Suite 112

Southbury, CT 06488

Email: contact@gracemedicalaesthetics.com

We may need to verify your identity before fulfilling certain requests. Authorized agents may submit requests on behalf of consumers where permitted by law and subject to appropriate verification.

Connecticut Residents

Connecticut residents may have additional rights under the Connecticut Data Privacy Act, including rights relating to access, correction, deletion, portability, targeted advertising, sales of personal data, and certain profiling activities. Grace Medical Aesthetics will process requests and sensitive personal information in accordance with applicable Connecticut law. Where legally required, we obtain affirmative consent before processing sensitive personal data.

Marketing Communications

You may unsubscribe from promotional email communications at any time by using the unsubscribe link contained in the message or contacting us. If you consent to receive promotional text messages, you may withdraw that consent according to the instructions provided in the message. Consent to receive marketing communications is not a condition of receiving medical or aesthetic services unless otherwise expressly stated. Appointment confirmations, scheduling communications, billing notices, and other service-related messages may be considered transactional rather than marketing communications.

Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide requested services, comply with legal and regulatory obligations, resolve disputes, maintain appropriate business records, and protect our legitimate interests.

Retention periods may vary depending on the type of information and the reason it was collected.

Data Security

Grace Medical Aesthetics uses reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure, consistent with applicable data-security laws. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

Children's Privacy

Our website is intended primarily for adults and is not directed toward children.We do not knowingly collect personal information from children through the website in violation of applicable law. If you believe a child has provided personal information to us improperly, please contact us so that we may review and address the situation.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, services, or legal obligations. When we make material changes, we will update the “Last Updated” date at the top of this page and provide any additional notice required by applicable law.

Questions about this Privacy Policy or our privacy practices may be directed to:

Grace Medical Aesthetics

800 Main St S, Suite 112

Southbury, CT 06488
Email: contact@gracemedicalaesthetics.com
Phone: (860) 578-4722

Privacy Policy

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